Work Schedule: Fulltime
Wage/Salary: $70,000 – $90,000
Employment Start Date: ASAP
Travel: Estimated 0-10%
Location: Dallas/Plano Texas

Job Description:

Mentalix, Inc., a Dallas-based fingerprint software company, is seeking qualified individual to takeover the position of lead development and support specialist for its current line of Fed Submit products.  Fed Submit is a full-featured biometric capture and management solution for end use customers in law enforcement and criminal justice.

Responsibilities:

• Develop proficiency with existing product codebase to isolate and fix issues, develop new functionality, and otherwise support all aspects of Fed Submit product line.
• Provide elevated technical support to backup direct customer support interactions and be able to investigate and resolve software issues.
• Communicate effectively with management, technical support representatives, customers and other associated parties.
• Provide on emergency and backup basis, customer onsite support when needed primarily in Texas, but also possibly to additional out of state locations.
• Master all of the activities performed by technical support personnel to apply in a technical support backup and/or emergency role.
• Work in a small business team environment with emphasis on thorough communication. Develop cross-job competency skills to supplement assisting other departments in company or enabling expediting of objectives by satisfying dependent needs normally assigned to other departments.

Qualifications:

• Bachelor’s degree in Computer Science (Required)
• WPF: 2+ years (Required)
• VB/C# .NET, Visual Studio: 2+ years (Required)
• SQL Database: 1+ years (Required)
• Azure: (Preferred)
• Android  development experience (Desired)
• Microsoft Certifications for above competencies (Strongly Preferred)
• Ability to effectively communicate and work with others in business environment
• Responsible and enthusiastic work ethic
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• Strong verbal communication skills with personable relationship development skills with clear English speaking skills.
• Ability to communicate effectively inside and outside the company, collaborate with others, and demonstrate high integrity.
• Resourceful, well organized, highly dependable, efficient and detail oriented.
• Light lifting and physical skills needed for equipment move/setup, shipping, etc.
• Applicant must be able to work in the United States.

Mentalix complies with federal equal opportunity laws with regards to its hiring practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Mentalix is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Mentalix’s personnel performing certain client work. Because of the nature of this position, it is a requirement that the candidate can successfully pass a federal background check and attain any necessary CJIS training/certification required.  Background checks and certifications are required at the time an offer is extended and over the course of employment with Mentalix as needed.