Print Problem

March 19, 2021Jay

Mentalix’s Print service has been experiencing problems since 9th March 2021 due to a recent windows update. Users will be experiencing problems while printing fingerprint cards because of this Windows update.

More info at:

https://support.microsoft.com/en-us/topic/march-18-2021-kb5001649-os-builds-19041-870-and-19042-870-out-of-band-ebbe0617-3a63-467a-aaaa-2a4c68a6de33

We are not sure when a fix will be available from Microsoft but contact us and our support team will work with you to have a temporary fix for this.

To get support or for more information, contact us by email at support@mentalix.com or call us at 972-423-9377 ext 133 or leave a comment here.

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